Business automation for SMEs & SMMEs

Your business runs on WhatsApp, spreadsheets and memory. We turn that into a system you log into.

A professional website, a proper set of brand assets, and a working system for bookings, purchase orders and invoicing — built for how your business actually operates, then run and hosted by us for one monthly fee.

Live in two to four weeks · No servers, no IT person, no per-seat licence stack

The cost of doing it by hand

Manual admin doesn't just waste time. It leaks money.

Small businesses rarely fail because the work is bad. They fail because the admin around the work is invisible until it costs something.

Two guests, one room

Bookings live in a diary, a phone and someone's head. The double-booking you find out about at check-in costs you the room and the review.

Invoices sent late, or not at all

The job finished three weeks ago and the invoice is still a note on a clipboard. Every week of delay pushes payment out another month.

Nobody knows what's owed

Without a live debtors view, chasing is guesswork. Cash that already belongs to you sits in someone else's account.

POs approved on WhatsApp

Spend gets committed in a chat thread with no number, no limit and no record. At year end there is nothing to audit.

What you get

Three layers, delivered as one package.

You don't have to hire a designer, a web developer and a systems person and hope they talk to each other. It arrives as one working whole.

Your website

The shopfront customers judge you by.

  • Fast, mobile-first site with your services, photos and rates
  • Enquiry or booking flow wired straight into your system
  • Google-ready structure, business profile and search basics
  • Domain and business email set up properly

Your digital assets

One consistent identity across everything you send.

  • Logo refinement or creation, in every format you need
  • Brand colours and typography, applied consistently
  • Social profile artwork and email signatures
  • Quote, invoice and letterhead templates that match

Your operating system

The part that runs the business day to day.

  • Bookings and availability, with automatic confirmations
  • Quotes, purchase orders and approval limits
  • Invoicing, payment tracking and overdue reminders
  • Customer records, job cards, checklists and sign-off
  • Owner dashboard and reports that build themselves
Run and hosted by OTIF

You run the business. We run the system.

One monthly subscription covers everything it takes to keep your website and system live, current and supported. No server to buy, no IT person to hire, no stack of software licences to reconcile.

Hosting, uptime and performance
Security patching and daily backups
Content, rate and price changes
New users, roles and training
Report tweaks as the business changes
Support when something isn't right
Who it's for

Built around your workflow, not a generic template.

Guest houses & lodges

First thing we automate

Online bookings with automatic confirmation and invoice

Trades & installers

First thing we automate

Quotes to job cards to sign-off, from the phone on site

Workshops & light manufacturing

First thing we automate

Job tracking, materials POs and delivery notes

Professional services

First thing we automate

Time and deliverable capture straight into invoicing

Retail & distribution

First thing we automate

Orders, stock movement and customer statements

NPOs & associations

First thing we automate

Member records, subscriptions and funder reporting

Worked example

A 12-room guest house, before and after.

The same business, the same staff, the same rooms — with the admin taken off the owner's desk.

Before

  • Bookings taken by phone and written in a paper diary
  • Availability checked by flipping pages — double bookings twice a season
  • Invoices typed in Excel, one at a time, from memory
  • Occupancy worked out at month end, if at all
  • Reviews chased manually, when someone remembers

After

  • Guests book on the website; availability updates instantly
  • Confirmation email and invoice sent automatically on booking
  • Payments tracked; outstanding balances visible on one screen
  • Occupancy, revenue per room and lead time on a live dashboard
  • Post-stay review request sent automatically three hours after check-out

~14 hrs

Owner admin saved per month

0

Double bookings after go-live

Same day

Invoice issued on every booking

Illustrative figures based on a typical 12-room operation taking roughly 90 bookings a month, calculated from the admin hours the system removes. Your numbers are modelled during the audit.

How it works

Four steps from first call to live system.

01

Discovery call

Twenty minutes. What the business does, where the admin hurts, and whether this is worth doing at all.

02

Process audit & scope

We map how the work actually moves today — who touches what, where it stalls — and write a scope with a fixed setup fee and monthly fee.

03

Build & pilot

Two to four weeks. Website, brand assets and the first workflow go live with your real data, and your team runs it in parallel for a week.

04

Launch, host, support

We switch it on, train the team, and keep it running. Changes and new workflows land through the monthly service.

Packages

One setup fee. One monthly subscription.

Fixed scope, fixed price, confirmed after the audit. No hourly billing and no surprise invoices.

Starter

Get online and stop losing the admin.

from R24 500

once-off build

R1 950 / month

hosting, support & changes

  • Website (up to 5 pages) with enquiry flow
  • Logo refinement plus core brand assets
  • One core workflow — bookings or invoicing
  • Single owner login, mobile-ready
  • Hosting, domain, email setup and backups
  • Support and content changes included
Start with Starter
Most chosen

Operations

The whole business on one system.

from R48 500

once-off build

R3 450 / month

hosting, support & changes

  • Everything in Starter
  • Online bookings with automatic confirmations
  • Quotes, purchase orders and approval limits
  • Invoicing, payment tracking and reminders
  • Customer and supplier records
  • Owner dashboard with live numbers
  • Up to 5 staff logins with roles
Start with Operations

Growth

For teams and multiple sites.

from R89 500

once-off build

R6 450 / month

hosting, support & changes

  • Everything in Operations
  • Unlimited users, roles and permissions
  • Automated reporting and exception alerts
  • Job cards, QA sign-off and audit trail
  • Integrations with your accounting or payment provider
  • Multi-site or multi-branch structure
  • Quarterly improvement cycle with the founder
Start with Growth

Prices exclude VAT where applicable and are confirmed in writing after the process audit. Payment terms and a phased option are available for smaller operators.

Ownership, subscription & exit

No lock-in, stated plainly.

What you own

Your data, your customer records, your content, your domain and every brand asset we produce. In your name, from day one.

What the subscription covers

Hosting, security updates, daily backups, monitoring, support, training and ongoing changes to content, rates and workflows.

Notice and exit

Month-to-month after go-live with one calendar month's notice. We export your data in a standard format and hand over your domain and files.

Questions owners ask

Straight answers.

Does it work with my accountant's software?

Yes. We keep your books where they are. The system captures the work — bookings, quotes, POs, invoices — and exports clean, reconciled data your bookkeeper can import into Xero, QuickBooks, Sage or a spreadsheet.

What happens to the records I already have?

Existing customers, rates, room lists or open invoices are migrated during the build. We take them from spreadsheets, PDFs or a diary and load them so you start with a live system, not an empty one.

Will my staff be able to use it?

It's built for the people who actually do the work, on the phone in their hand. Training is included at launch, plus a short written guide and a follow-up session two weeks in.

Is my business data safe?

Every user signs in with their own account, access is scoped by role, and data is encrypted in transit and at rest with automated daily backups. Nobody sees the numbers except the people you authorise.

What if we grow or the process changes?

That's what the subscription is for. Changes, new fields, new workflows and new users are handled as part of the monthly service — you don't buy a new system every time the business moves.

How long am I tied in?

Month-to-month after the build, with one calendar month's notice. No multi-year contract.

What do I actually own?

Your data, your content, your domain and your brand assets are yours. If you leave, we export everything in a standard format and hand over your domain and files.

How fast can we be live?

Most first versions are live two to four weeks after scope sign-off. We launch the workflow that hurts most first, then add the rest.

What you use today
Which workflows hurt most

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